Privacy Policy

Palmer United Party Privacy Policy

Updated: 13 May 2015

This privacy policy sets out how the Palmer United Party uses, discloses and protects personal information provided by you or collected by us when you visit the Palmer United Party website www.palmerunited.com.

We are committed to ensuring your personal information is protected. The term “Personal Information” in this Privacy Policy means any information from which your identity is apparent or can be reasonably ascertained. If we ask you to provide personal information which can be used to identify you it will only be used in accordance with this privacy policy. You may refuse to provide personal information to us; however this may affect your use of this website.

Although most changes are likely to be minor, we may change our Privacy Policy from time to time by updating this page. Visitors should check this page regularly for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Personal Information

The Palmer United Party will not collect any personal information about you without your consent. We primarily collect information about you through registration (when we ask for information such as your email address, name, date of birth, address and phone number), feedback, online enquiry/submit forms, telephone conversations and emails. We also collect information from sources that are publicly available.

Use and disclosure

Generally, we only disclose your personal information for a purpose that is related to your comments or enquiry. This may include but is not limited to disclosures to people and or organizations that provide us with professional advice and or feedback.  We generally only use or disclose your personal information to:

  • manage our relationship with you and/or keep you updated on our activities/news, etc.;
  • respond to your enquiries or comments;
  • supply you with services or information you have requested;
  • request your assistance (such as volunteering or donating to assist in our campaigns);
  • disclose donations, whether required by law or otherwise;
  • Party candidates or members;
  • help us to improve our website and services;
  • other organizations that provide services to us, such as telecommunications companies, event organizers, IT contractors (such as website developers and hosts), lawyers, accountants, financiers and promotions companies; and
  • Meet any legal requirements.

We use your email address to maintain contact with you in relation to our activities. These forms of contact may include eNewsletters, press releases or other forms of electronic information/communication. You may unsubscribe at any time to stop receiving these communications by clicking on the unsubscribe facility at the bottom of the electronic communication or by contacting our office via email: admin@palmerunited.com.You may opt out of all further contact from us at any time by contacting membership@PalmerUnited.com.

We may disclose personal information where it is with your consent or where we are legally required to do so, such as under a court order.

How we protect your Personal Information

This online service is hosted in Australia in secure facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.

We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide services to you.

The Palmer United Party will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. The Palmer United Party will not be held responsible for events arising from unauthorized access to your personal information.

Website Analytics

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware of and read their privacy policy.

Palmer United Party collects the following non-personally identifiable information from visitors to our website, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. Our purpose in collecting non-personally identifiable information is to better understand how visitors use our website.

PalmerUnited.com also uses interfaces with social media sites such as Facebook, Twitter, YouTube and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Payments made using NAB Transact

Payments made to the Palmer United Party are made securely via the NAB Transact payment gateway. All online transactions performed on this site using the NAB Transact gateway are secured payments encrypted using a 128 Bit SSL Certificate. Palmer United Party does not see, collect or store your credit card details. All transaction data is encrypted and stored within NAB Transacts Data Centre and you should review the security and privacy policy of NAB Transact before proceeding.

Cancellation Policy

Membership of the Palmer United Party can be cancelled at any time by contacting membership@PalmerUnited.com.

Membership payments made to the Palmer United Party are non-refundable and we do not issue refunds for part year cancellations.

In the instance where a bona fide error has been made while completing a membership application, a request for refund may be made by contacting membership@PalmerUnited.com within 24 hours of the payment being made. We will endeavor to process your refund within 60 days.

How we deal with Complaints or Requests

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.

You can contact us by telephone (07)3233 0888, fax (07)3036 6666, send your request or complaint to the postal address below, or contact us via email Admin@PalmerUnited.com.

The Privacy Officer
Palmer United Party
GPO Box 3138
Brisbane QLD 4001